Logging as a Service
SFDC : Logging As A Service
Standard “Out-of-Box” support to leadership, developer community and business users for providing visibility and ease of management of the custom functionality built on top of the Salesforce platform in form of a trusted Salesforce-AppExchange managed package.
Overview
- Laas is an attempt to provide “out-of-box” support for developers for logging and troubleshooting in form a Saleaforce app-exchange package. It will help in developing fast customer functionality as well as in troubleshooting test and production issues.
- LAAS is a component based logging infrastructure which can be fine-tuned at run time. It can be user to monitor at user, group(profile) and org level.
- As there are no free-lunches in the world, this has its own overhead, in term of CPU, heap memory and governor limits and so should be used wisely.
Target audience
All SFDC-platform developers can use this framework for their own use. Product-support team can use it to troubleshoot customer issues Managed-package can get important insight into issue, without getting help of SFDC-Support
- Our technology leaders “CTO, VP, Directors, Manager,..”
- Provides overall visibility to the implementation and quality of the system build by engineering – system-integration partner or in-house teams.
- 5-15% saving in development and maintenance cost
- Compliance to regulation like SOX, internal audit by allowing traceability to business transaction
- Our development community of “Architects, Developers, Testers,..”
- Provides standard framework from day-1 to use.
- Support ease in development and debugging
- Helps in troubleshooting issue with interfaces and internal functionality
- No need to go-back-to-time to find the root cause of testing or production issues
- 20-50% saving in debugging and troubleshooting PROD issue, without changing PROD for things like field-history tracking, asking customer steps to reproduce,…
- Ease in implementing business needs to adhere to regulation like SOX, internal audit
- Our most important “Business users, Customers,Auditors,….”
- No need to provide “steps-to-reproduce issue”. “Engineering Community” should be able to get notification and details real-time.
- 10-25% less time providing issues encountered during “normal” business usage
- On-demand compliance details for regulatory needs like SOX, internal audit
Coming soon
- Email support for sending daily summary of the system
- Provide summary of activity
- Any Exceptions reported
- External Storage Support
- Saving logs in Amazon, Box, Google Drive.
- Proving logs for use in log-aggregators like Splunk
- Implementing separate platform cache, so logging doesn’t uses user cache quota
* Please use your buying decision based on current functionality. Future roadmap may change based on factors like user feedback and system limitation
